Terms & Conditions

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Last Updated: November 12, 2026

Terms & Conditions

1. Agreement to Terms

By contacting, hiring, or engaging One More Hand Electrical Services for electrical installations, repairs, maintenance, or related services, you agree to be bound by these Terms & Conditions. These terms apply to all clients, website visitors, and individuals who request or receive services from One More Hand Electrical Services.

2. Services Provided

One More Hand Electrical Services provides residential electrical services, including, but not limited to:

  • Electrical troubleshooting, diagnostics, and repairs
  • Electrical installations, replacements, and upgrades
  • Lighting, switches, outlets, and fixture installations
  • Electrical panel and circuit-related services
  • Electrical maintenance and other residential electrical work

Services are provided in Upstate South Carolina and surrounding service areas. Availability outside the company's regular service area may be subject to additional travel fees and prior arrangements.

3. Quotes and Estimates

All quotes and estimates provided by One More Hand Electrical Services are based on the information available at the time of assessment.

Final pricing may vary if the scope of work changes, additional materials are required, or unforeseen electrical conditions are discovered during the service, including outdated wiring, damaged components, code-related issues, or hidden electrical hazards.

Any changes to the original scope of work will be communicated to the client before additional work is performed.

4. Payment Terms

Payment terms, including any required deposits, payment schedules, and accepted payment methods, will be communicated to the client before services begin.

Unless otherwise agreed upon in writing, payment is due upon completion of the agreed services.

Additional charges may apply for approved changes to the scope of work. Any applicable late fees or collection costs will be subject to the terms agreed upon with the client and applicable law.

5. Client Responsibilities

The client is responsible for:

  • Providing safe and reasonable access to the property and electrical work areas
  • Informing the company of known electrical hazards, damaged wiring, or other potentially unsafe conditions
  • Ensuring that relevant work areas are accessible during the scheduled appointment
  • Providing accurate information about the electrical issues or services requested
  • Obtaining any permits or approvals assigned to the client under the service agreement

One More Hand Electrical Services reserves the right to suspend or postpone work when unsafe conditions prevent services from being performed safely.

6. Scheduling and Cancellations

Clients are encouraged to provide at least 24 hours' notice when requesting an appointment cancellation or rescheduling.

Any applicable cancellation fees will be disclosed in advance.

One More Hand Electrical Services is not responsible for delays caused by severe weather, emergency conditions, material shortages, utility interruptions, or circumstances beyond its reasonable control.

The company will make reasonable efforts to notify affected clients and arrange alternative appointment times when necessary.

7. Warranty on Workmanship

One More Hand Electrical Services is committed to providing quality electrical workmanship.

Any workmanship warranty, including its duration, coverage, exclusions, and claims process, will be specified in the applicable estimate, invoice, or written service agreement.

Unless otherwise expressly agreed in writing, warranties do not cover damage caused by misuse, unauthorized modifications, normal wear and tear, pre-existing electrical problems, or work performed by third parties.

Manufacturer warranties on electrical components or equipment may be subject to separate terms.

8. Limitation of Liability

To the extent permitted by applicable law, One More Hand Electrical Services shall not be liable for indirect, incidental, special, or consequential damages arising from the use of its services.

The company's liability for claims related to a particular service shall be subject to applicable law and any limitations expressly agreed upon in the applicable service agreement.

One More Hand Electrical Services is not responsible for pre-existing electrical defects, hidden wiring problems, or damage caused by unauthorized modifications or work performed by others.

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited.

9. SMS & Email Communications

One More Hand Electrical Services offers SMS communications to customers who voluntarily opt in to receive text messages.

By providing your mobile phone number and explicitly opting in through our website forms or other approved consent methods, you agree to receive SMS messages from One More Hand Electrical Services.

SMS messages may include:

  • Responses to electrical service inquiries and estimate requests
  • Appointment confirmations and reminders
  • Electrical service scheduling and technician updates
  • Customer support and service follow-up messages
  • Promotional offers, service specials, and marketing messages, if you have separately opted in to marketing communications

SMS Program Terms

Consent:

SMS consent is collected through an affirmative opt-in action, such as selecting an unchecked consent checkbox. Providing your phone number alone does not constitute SMS consent.

Message Frequency:

Message frequency varies depending on your service inquiries, appointments, and communication preferences.

Message and Data Rates:

Message and data rates may apply.

Opt-Out:

You may unsubscribe from SMS communications at any time by replying STOP to any text message received from One More Hand Electrical Services.

Help:

For assistance, reply HELP or contact us at (864) 214-5141.

Consent Is Optional:

Consent to receive SMS messages is not a condition of purchasing goods or services.

Carrier Liability:

Mobile carriers are not liable for delayed or undelivered messages.

Email marketing communications may be discontinued by using the unsubscribe link provided in marketing emails.

SMS Privacy and Data Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with service providers and subcontractors performing support services, such as customer service or message delivery, is permitted only as necessary to provide those services and subject to appropriate privacy protections.

Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for their marketing or promotional purposes.

For more information about how we collect, use, and protect your personal information, please review our Privacy Policy.

10. Age Restriction (18+)

One More Hand Electrical Services' SMS messaging program is intended exclusively for individuals who are 18 years of age or older.

By opting in to receive SMS communications from One More Hand Electrical Services, you represent and confirm that you are at least 18 years old.

Individuals under the age of 18 are not permitted to subscribe to, register for, or participate in our SMS messaging program.

If we become aware that an individual under the age of 18 has subscribed to our SMS messaging program, we will take appropriate steps to remove that individual from the program.

11. Intellectual Property

All original website content, logos, branding materials, photographs, written materials, and proprietary documentation created or owned by One More Hand Electrical Services remain the intellectual property of the company or their respective owners.

Clients may not reproduce, distribute, modify, or commercially use the company's proprietary materials without prior written permission, except as permitted by applicable law.

12. Governing Law

These Terms & Conditions are governed by the laws of the State of South Carolina.

Any disputes arising from these terms or the services provided by One More Hand Electrical Services shall be handled in accordance with applicable South Carolina law and any enforceable dispute resolution provisions agreed upon by the parties.

13. Changes to Terms

One More Hand Electrical Services reserves the right to update these Terms & Conditions at any time.

The "Last Updated" date at the top of this page will reflect the most recent revision.

Changes will become effective upon publication unless otherwise specified. Continued use of our website or services after the effective date of updated terms constitutes acceptance of those terms to the extent permitted by applicable law.

14. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

One More Hand Electrical Services

413 Quillen Ave, Fountain Inn, SC

Phone: (864) 214-5141

Email: holly@onemorehandupstate.com

Website: https://onemorehandupstate.com/